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Each week, we take the shipping invoice file (.csv file) that you send to us via email and provide the following audit services:
We audit all parcel shipments (inbound if provided) to verify on-time delivery. We submit all the service refunds to the carrier(s) for all late deliveries and manifest errors identified in the audit. You will see the savings on your next shipping invoice as “Guaranteed Service Refunds”.
Our fees are a percentage based on the Service Refunds that have been obtained and credited on your weekly carrier invoice. We support our monthly invoice with copies of your invoices showing all credits obtained.
Incorporated with the audit service are reports detailing: service failure by carrier, by service type, and packages manifested but not shipped.
Additional data such as packages without proof of delivery, residential deliveries and packages shipped via express when ground time in transit is equal or better is also provided.
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